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ITSA Privacy Policy

Last Updated: May 2026
 

ITSA® — International Technical Sales Association (“ITSA®”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information provided through our website, training programs, study materials, assessments, and related services.
 

1. Information We Collect
 

We may collect the following information when you interact with ITSA® services:

  • Full name

  • Email address

  • Phone number

  • Country and company information

  • Job title and professional background

  • Enrollment and payment information

  • Program participation records

  • Assessment and certification records
     

Payment information is processed securely through third-party payment providers. ITSA® does not store full payment card details.
 

2. How We Use Your Information
 

We use collected information to:

  • Process enrollments and payments

  • Provide access to digital study materials

  • Deliver training and assessment services

  • Communicate program updates and instructions

  • Issue certificates and professional credentials

  • Improve our services and user experience

  • Maintain certification records and verification systems
     

3. Email Communications
 

By registering with ITSA®, you may receive emails related to:

  • Enrollment confirmation

  • Candidate access instructions

  • Program updates

  • Certification results

  • Professional development announcements

You may contact us at any time regarding communication preferences.
 

4. Data Protection
 

ITSA® takes reasonable technical and administrative measures to protect personal information from unauthorized access, misuse, disclosure, or loss.

However, no internet-based service can guarantee absolute security.
 

5. Third-Party Services
 

ITSA® may use trusted third-party providers for:

  • Payment processing

  • Email communication

  • Website hosting

  • Online forms

  • Assessment delivery

  • Analytics and performance monitoring

These providers may process limited information necessary to support ITSA® services.
 

6. Credential Verification
 

Where applicable, ITSA® may maintain limited public verification information related to issued credentials, including:

  • Candidate name

  • Credential title

  • Credential ID

  • Verification status

This information is used solely for professional credential verification purposes.
 

7. Cookies & Analytics
 

Our website may use cookies or analytics tools to improve functionality, monitor traffic, and enhance user experience.

Users may disable cookies through their browser settings.
 

8. Data Retention
 

ITSA® may retain enrollment, assessment, and credential records for administrative, verification, legal, and professional documentation purposes.
 

9. Policy Updates
 

ITSA® may update this Privacy Policy periodically. Updated versions will be published on our website with the revised effective date.
 

10. Contact Information
 

If you have any questions regarding this Privacy Policy or your personal information, please contact:

ITSA® — International Technical Sales Association
Email: info@itsa-global.org
Website: www.itsa-global.org

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